Insurance and Payments
The Office participates with a number of health insurance plans. Because participation may change, patients are encouraged to contact the Office prior to their appointment to verify that their specific plan is accepted.
Insurance coverage is an agreement between the patient and their insurance provider. While our staff is happy to assist with billing questions, patients are ultimately responsible for understanding their individual plan, including benefits, limitations, referral requirements, and coverage for services such as routine exams.
We strongly recommend contacting your insurance company prior to your visit to confirm:
Coverage details and benefits
Copayments, coinsurance, and deductibles
Referral or authorization requirements
Copays, deductibles, and coinsurance are due at the time of service. Any services not covered by your insurance are the patient’s responsibility.
If correct and active insurance information is not provided at the time of your appointment, the visit will be processed as self-pay. The Office does not back-bill insurance after the visit.
It is the patient’s responsibility to provide accurate and up-to-date insurance information at every appointment. Failure to do so may result in full financial responsibility for the visit.
Insurance claims may take several weeks to process. Patients are responsible for monitoring their claims and communicating directly with their insurance company regarding coverage or payment issues.
Payment
Payment is due at the time of service for all applicable charges, including copayments, coinsurance, deductibles, and any outstanding balances.
Accepted forms of payment include major credit and debit cards. Cash may be accepted for in-office payments. Personal checks are not accepted at the time of service.
Patients are responsible for any balance not covered by their insurance, including services deemed non-covered or denied.
Major Insurances Accepted
We participate with a variety of major insurance plans; however, participation can change and insurance directories are not always up-to-date. Patients are strongly encouraged to contact our office prior to their appointment to verify that their specific plan is currently accepted.
Below are a list of some insurances that we accept:
Aetna - PPO and HMO Commercial Plans
Cigna- All Commercial plans
Anthem Bluecross Blueshield: PPO/HPN Commercial Plans
Carefirst : PPO Commercial plans
Unitedhealthcare: Commercial Plans
Please note that we do not participate with any Medicaid plans, including combination plans. Not all plans under the same insurance carrier are accepted.
Please contact our office or leave a message to verify that your specific insurance plan is accepted.
Credit/Debit Card On File
A valid credit or debit card must be kept on file to facilitate billing and payment of any patient responsibility.
Billing is processed through our secure third-party system. After your insurance claim has been processed, any remaining balance will be charged to the card on file. Patients will be notified of balances prior to charges being processed.
By providing a card on file, you authorize the Office to charge your card for any applicable balances in accordance with this policy.
If a card on file is declined, patients are responsible for providing an updated payment method promptly to avoid delays in care or additional billing actions.
Patients who choose not to keep a card on file may be required to pay for services in full at the time of visit.